17-01-2017 14:17:26 ********* GWR Instruments UIPC Daily User Log start ********** 17-01-2017 15:05:57 ********* GWR Instruments UIPC Daily User Log start ********** 17-01-2017 15:12:46 user:Administrator: > changement de la carte flash du DAC-3 ----------------------------------- 17-01-2017 23:59:59: ********* Daily User Log end ********** 18-01-2017 00:01:01: ********* Daily User Log start ********** 18-01-2017 23:59:59: ********* Daily User Log end ********** 19-01-2017 00:01:01: ********* Daily User Log start ********** 19-01-2017 23:59:59: ********* Daily User Log end ********** 20-01-2017 00:01:01: ********* Daily User Log start ********** 20-01-2017 23:59:59: ********* Daily User Log end ********** 21-01-2017 00:01:01: ********* Daily User Log start ********** 21-01-2017 23:59:59: ********* Daily User Log end ********** 22-01-2017 00:01:01: ********* Daily User Log start ********** 22-01-2017 23:59:59: ********* Daily User Log end ********** 23-01-2017 00:01:01: ********* Daily User Log start ********** 23-01-2017 23:59:59: ********* Daily User Log end ********** 24-01-2017 00:01:01: ********* Daily User Log start ********** 24-01-2017 23:59:59: ********* Daily User Log end ********** 25-01-2017 00:01:01: ********* Daily User Log start ********** 25-01-2017 23:59:59: ********* Daily User Log end ********** 26-01-2017 00:01:01: ********* Daily User Log start ********** 09-02-2017 11:49:44 ********* GWR Instruments UIPC Daily User Log start ********** 09-02-2017 12:01:31 ********* GWR Instruments UIPC Daily User Log start ********** 15-02-2017 15:04:53 ********* GWR Instruments UIPC Daily User Log start ********** 15-02-2017 15:21:40 ********* GWR Instruments UIPC Daily User Log start ********** 15-02-2017 15:35:51 ********* GWR Instruments UIPC Daily User Log start ********** 15-02-2017 15:39:20 ********* GWR Instruments UIPC Daily User Log start ********** 15-02-2017 16:00:21 ********* GWR Instruments UIPC Daily User Log start ********** 15-02-2017 16:34:30 ********* GWR Instruments UIPC Daily User Log start ********** 28-02-2017 12:26:52 ********* GWR Instruments UIPC Daily User Log start ********** 28-02-2017 12:35:32 ********* GWR Instruments UIPC Daily User Log start ********** 28-02-2017 13:14:00 ********* GWR Instruments UIPC Daily User Log start ********** 02-03-2017 14:20:57 ********* GWR Instruments UIPC Daily User Log start ********** 02-03-2017 15:17:30 ********* GWR Instruments UIPC Daily User Log start ********** 02-03-2017 15:24:33 ********* GWR Instruments UIPC Daily User Log start ********** 02-03-2017 15:26:01 ********* GWR Instruments UIPC Daily User Log start ********** 02-03-2017 15:40:25 ********* GWR Instruments UIPC Daily User Log start ********** 06-03-2017 18:23:12 ********* GWR Instruments UIPC Daily User Log start ********** 09-03-2017 17:25:48 user:Administrator: > login from ----------------------------------- 09-03-2017 17:27:00 user:Administrator: > login from gwr via vnc...eb ----------------------------------- 09-03-2017 17:30:11 user:Administrator: > we are now in the room and will start the different tests jh ----------------------------------- 09-03-2017 17:33:13 user:Administrator: > I think the first thing is to check the DAC rear panel and confirm there is a cable attached to the Port marked "UIPC"....eb ----------------------------------- 09-03-2017 17:36:01 user:Administrator: > ok done ----------------------------------- 09-03-2017 17:36:42 user:Administrator: > DAC to RS converter done ----------------------------------- 09-03-2017 17:38:03 user:Administrator: > cabling from converter to pc ok ----------------------------------- 09-03-2017 17:39:27 user:Administrator: > Is thsi the same PC as when the system was operating or was the PC changed?....eb ----------------------------------- 09-03-2017 17:39:37 user:Administrator: > the same ----------------------------------- 09-03-2017 17:40:07 user:Administrator: > Is there an unused COM port on the PC? ----------------------------------- 09-03-2017 17:40:42 user:Administrator: > just one yhat is used ----------------------------------- 09-03-2017 17:41:23 user:Administrator: > do you mean just the one that is currerntly used for the dac or one other that is used for another connection? ----------------------------------- 09-03-2017 17:41:47 user:Administrator: > just for the dac ----------------------------------- 09-03-2017 17:42:10 user:Administrator: > let me look at one thing on the PC from this end...eb ----------------------------------- 09-03-2017 17:45:11 user:Administrator: > Does the DVM still display "Init DVM1" ----------------------------------- 09-03-2017 17:45:47 user:Administrator: > no they display GWR DVM1 and GWR DVM 2 ----------------------------------- 09-03-2017 17:49:13 user:Administrator: > Can you try unpluging the cables between the DAC UIPC port and the PC com port, wiggeling them around and plug them back in. Just want to make > sure all the connections are good. If its not that then it sounds like the UIPC comunication port on the DAC has died.....eb ----------------------------------- 09-03-2017 17:49:44 user:Administrator: > done ----------------------------------- 09-03-2017 17:54:11 user:Administrator: > I gues its worth doing a hard reboot of the DAC and the PC before giving up. Can you use windows to shut down the PC then use the power button to > turn it on. WiththeDAC turn the power off withthe switch on the rear panel wait 20 sec then turn back on. I dont expect anyhting but its worth a try, I will > be disconnected and will log on again in 5 mins, OK? .....eb ----------------------------------- 09-03-2017 17:54:17 user:Administrator: > ok ----------------------------------- 09-03-2017 18:01:28 ********* GWR Instruments UIPC Daily User Log start ********** 09-03-2017 18:09:44 user:Administrator: > the led remote IUPC was on even before the computer was turned on... > there is no sound every min from the relays... ----------------------------------- 09-03-2017 18:11:01 user:Administrator: > OK I think we are done and I cant help any more from here. It apears the DAC isnt working and should be repaired/replaced....eb ----------------------------------- 09-03-2017 18:11:22 user:Administrator: > ok shall we send it back to you? ----------------------------------- 09-03-2017 18:12:38 user:Administrator: > Yes that sounds good. THere is a DAC in Vienna which was borrowed and now is back in the Vienna office. Do you think its worth trying to have that > sent to you or do you think its easier for me to send from here?....eb ----------------------------------- 09-03-2017 18:13:09 user:Administrator: > we prefer that you send us another DAC if possible ----------------------------------- 09-03-2017 18:14:28 user:Administrator: > I have the unit which was returned from Benin here. It is the ONLY one we have at GWR. I could send it but would need yours back as sooon as > possible, Or I could repair and return the unit you are currently using....eb ----------------------------------- 09-03-2017 18:14:49 user:Administrator: > did you repair the benin DAC? ----------------------------------- 09-03-2017 18:15:12 user:Administrator: > Yes I put new controller boards in it and it has worked fine here for a while......eb ----------------------------------- 09-03-2017 18:15:51 user:Administrator: > Fred tells me that the two DACs are not the same is this a problem? ----------------------------------- 09-03-2017 18:19:16 user:Administrator: > The newer DACs more easely accept two barometers. The Benin DAC is the newer model. The one you have there is the first model. Also the older > model does not support the ethernet connection between DAC and PC. Why dont you send the DAC Back and in the mean time I'llcheck to see if its > resonable to send you this one in order to save time. Your DAC is quite old and out of warranty...Is there any chance of funds for repair?....eb ----------------------------------- 09-03-2017 18:20:24 user:Administrator: > this looks to us as the best solution indeed. So we will unmount today the DAC and send it to GWR. > I think we should be able to pay for the repair if needed. JH ----------------------------------- 09-03-2017 18:21:43 user:Administrator: > Sounds good. I will put this DAC back into operation to run it for a few days as it has been powered off. In the mean time you will return the otehr dac and > also we can work out the details on exactly what will be returned to you OK?....eb ----------------------------------- 09-03-2017 18:23:02 user:Administrator: > ok but you also have to know that the DVM are different between here nad Benin > also different is the sampling 1 sec for all channels in Benin and here only 1 min except for gravity and pressure jh ----------------------------------- 09-03-2017 18:23:41 user:Administrator: > Yes, good point. I will have to go online again after the new DAC is installed to make sure all configurations are set properly.....eb ----------------------------------- 09-03-2017 18:23:59 user:Administrator: > ok shall we proceed? jh ----------------------------------- 09-03-2017 18:24:35 user:Administrator: > Yes go ahead and take the DAC out of the system and return it. > I'll sign off now unless there is something else...eb ----------------------------------- 09-03-2017 18:24:52 user:Administrator: > ok thanks for your help jh ----------------------------------- 24-03-2017 18:53:11 ********* GWR Instruments UIPC Daily User Log start ********** 26-04-2017 23:59:59: ********* Daily User Log end ********** 27-04-2017 00:01:01: ********* Daily User Log start ********** 27-04-2017 23:59:59: ********* Daily User Log end ********** 28-04-2017 00:01:01: ********* Daily User Log start ********** 28-04-2017 19:59:36 user:Administrator: > Eric Brinton Logged in from GWR > Switched the barometer-2 selection to another model then back to RPT-301. This forced the DAC to send the init string out the Baro-2 port. Now the > second Barometer appears to be sampling correctly. > ......EB ----------------------------------- 28-04-2017 23:59:59: ********* Daily User Log end ********** 29-04-2017 00:01:01: ********* Daily User Log start ********** 29-04-2017 23:59:59: ********* Daily User Log end ********** 30-04-2017 00:01:01: ********* Daily User Log start ********** 30-04-2017 23:59:59: ********* Daily User Log end ********** 01-05-2017 00:01:01: ********* Daily User Log start ********** 01-05-2017 23:59:59: ********* Daily User Log end ********** 02-05-2017 00:01:01: ********* Daily User Log start ********** 02-05-2017 23:59:59: ********* Daily User Log end ********** 03-05-2017 00:01:01: ********* Daily User Log start ********** 03-05-2017 23:59:59: ********* Daily User Log end ********** 04-05-2017 00:01:01: ********* Daily User Log start ********** 04-05-2017 23:59:59: ********* Daily User Log end ********** 05-05-2017 00:01:01: ********* Daily User Log start ********** 05-05-2017 23:59:59: ********* Daily User Log end ********** 06-05-2017 00:01:01: ********* Daily User Log start ********** 06-05-2017 23:59:59: ********* Daily User Log end ********** 07-05-2017 00:01:01: ********* Daily User Log start ********** 07-05-2017 23:59:59: ********* Daily User Log end ********** 08-05-2017 00:01:01: ********* Daily User Log start ********** 08-05-2017 23:59:59: ********* Daily User Log end ********** 09-05-2017 00:01:01: ********* Daily User Log start ********** 09-05-2017 23:59:59: ********* Daily User Log end ********** 10-05-2017 00:01:01: ********* Daily User Log start ********** 10-05-2017 23:59:59: ********* Daily User Log end ********** 11-05-2017 00:01:01: ********* Daily User Log start ********** 11-05-2017 20:30:09 user:Administrator: > Eric from GWR logging in to check status data page....eb ----------------------------------- 11-05-2017 23:59:59: ********* Daily User Log end ********** 12-05-2017 00:01:01: ********* Daily User Log start ********** 12-05-2017 23:59:59: ********* Daily User Log end ********** 13-05-2017 00:01:01: ********* Daily User Log start ********** 13-05-2017 23:59:59: ********* Daily User Log end ********** 14-05-2017 00:01:01: ********* Daily User Log start ********** 14-05-2017 23:59:59: ********* Daily User Log end ********** 15-05-2017 00:01:01: ********* Daily User Log start ********** 15-05-2017 23:59:59: ********* Daily User Log end ********** 16-05-2017 00:01:01: ********* Daily User Log start ********** 16-05-2017 23:59:59: ********* Daily User Log end ********** 17-05-2017 00:01:01: ********* Daily User Log start **********